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Cooper Sanborn

Product Design MANAGER


SUMMARY

Seven years of UX and visual design for products and digital experiences. Three years of leading teams at IBM Studios in San Francisco, New York, and Toronto. Proven ability to deliver elegant and user-centered enterprise solutions. Dual U.S. & Canadian citizen.

Experience

Product Design Manager, Watson Supply Chain
IBM
Mar 2018 – Present
Toronto, ON • New York, NY • San Francisco, CA

I currently lead a team of designers responsible for the common UI elements shared across Watson Supply Chain — an AI-driven software platform for supply chain professionals. 

In that role, I guide the user experience and visual design of our product design language,common UI components, shared services, and platform navigation system.


Product Design Lead, Watson Supply Chain
IBM
Dec 2015 – Mar 2018 • 2 yrs 4 mos
San Francisco, CA

Following two years with IBM Canada, I joined the Watson Supply Chain team at IBM’s San Francisco design studio.

During my time in this role, I led the design of Watson Customer Experience Analytics — a suite of analytics tools allowing industry professionals to visualize customer journeys and replay user sessions.

Later, I took on a team leadership role overseeing the design of Watson Campaign Automation — a SaaS product used by marketers to design and execute campaigns.


Product Designer
IBM Canada
Jan 2014 – Dec 2015 • 2 yrs
Toronto, ON

In this role, I served as a member of the IBM Design team in Toronto for a period of two years.

I was initially assigned to a product design role for IBM Knowledge Center — the company’s centralized resource for product documentation, help information, and developer content.

On that project, I served as a user experience and visual designer during a period that saw the product adopt a new visual design, mobile optimization, flexible reading modes, and more sophisticated customization options.

Later, I was given an opportunity to serve as the design lead for IBM Universal Behavior Exchange — a cloud-based tool that simplifies the exchange of customer data, bypassing the custom API work typically required to coordinate marketing activities across different channels.


UX/UI Designer
Planet Tek
Apr 2009 – Jan 2014 • 4 yrs 10 mos
Toronto, ON

As a designer at Planet Tek, I designed user interfaces and motion graphics for web, e-commerce, and touchscreen kiosks. Our clients included Intel, Whole Foods Market, Lexus, Rowenta, and Harley-Davidson Canada.


Motion Graphic Designer
FMAV
Sep 2008 – Mar 2009 • 7 mos
Toronto, ON

As a motion graphic designer at FMAV, I designed immersive digital experiences for live events and product launches. Our clients included the Government of Canada, BlackBerry, and L’Oréal Toronto FashionWeek.


Education

Bachelor of Arts, Digital Media
Ryerson University
Sep 2004 – May 2008
Toronto, ON